You (the client) license Keith Evans (director) T/A Mighty Media Productions & VHS to DVD Wales (company), to convert my media format. You agree for your footage / audio to be stored on a computer for the duration of the transfer, and for an additional 30 days after you receive your CD or DVD, After the 30 days it will be permanently deleted. You are the copyright holder for the tapes provided. By transferring the media format, you still maintain the copyright of your work. Keith Evans / Mighty Media Productions / VHS to DVD Wales will NOT own any copyright to your footage or audio, however may own the copyright of DVD menus, or DVD/CD images, or DVD / CD insert images. If in the unlikely event your CD/DVD is faulty, you must make contact within 30 days of receiving your disk before your footage is deleted from the computer. We will offer an exchange of your disk free of charge. If your tape has any copyrighted material it will not be transferred but will still be charged. If your tape is too chewed up to be played and can not be transferred you will still be charged. We do not offer any refunds, only an exchange. We reserve the right to change these Terms & Conditions at any time with no notice.